Hilton Garden Inn Chesterton

Hotel was minutes from Indiana state and National Dunes parks. There were two restaurants within walking distance and a gas station across the street. But it was the people at the hotel that made it. And the bartender makes a great margarita. Definitely stay here!

Clean, spacious room. Helpful staff!

Staff not helpful, amenities not well supplied, mattresses too old n sink in, pillows lumpy, , ice maker broken, fridge very small, no tea choice in room,

I do not stay in motels or hotels much. It was very clean. I have no complaints.

Bright and attractive with great bedding and nice bathroom. Perfect location to all nearby restaurants, beach and shopping. Bathroom lighting was a bit dark for shaving etc

Location was perfect for our needs close to town. Staff was very friendly breakfasts were great.

One of the elevators wasn't working so the only one working took forever between others checking in along with staff. The ice machines on the ground and second floor were down. The wifi throttled badly to the point where my son's tablet dropped connection several times. However the room was nice and clean. The beds were comfortable.

Breakfast was delicious! Servers were so kind and attentive. You all should consider getting a few fitted pack n play sheets. We brought our own, but for safety reasons, it’s best to have a fitted sheet made for the pack n play mattress so younger babies (0-12 months) can’t accidentally pull the sheet around themselves.

Perfect

The hotel was clean and close to Indiana Dunes State Park. I reserved a room with double beds, but when I checked in they gave me a bed with one queen size bed for two people, and only one room key. I was staying with a friend that felt uncomfortable sleeping in the same bed, but we made it work. It was inconvenient to only have one room key. Key. The staff, although very nice and pleasant, we're very clear that they were booked solid with no open rooms, so we didn't even bother to ask about getting a room with two beds like we had reserved.

Breakfast was okay

The hotel was very clean and looked beautiful. Our room was not ready at check in time and we had to wait about 45 minutes past check-in time. The room was clean with a very comfortable bed, but the refrigerator was situated in such a way that it was hard to open against a wall. And the TV was old-school cable and hard to find a guide and channel. But well worth the stay overall. They had free lemon water, which was a nice touch on a hot, humid day.

The staff was very nice and it was pet friendly and clean.

We didn't eat breakfast there I didn't like that there was about a 16 inch rip in the pull down shade in the window or masking tape on the wall or the fact that they had a 3 dollar toilet paper holder that was rusty also the dish network constantly went in and out with very few channels available. Our room was above the pool area and we could smell the chlorine when the air conditioner ran. The pool area needs alot of work. The ceiling tiles in bad shape and overall appearance it looked dirty. While we were sitting there a guy came in with 2 clean pool towels that he set on the cart then was going to get dirty towels from the basket but dropped them back in and slammed the lid back on and left. There are many places that needed a paint touch up. I was excited about getting to stay there because who doesn't want to stay at a hilton hotel but very disappointed with the overall appearance, even the pillowcases had frayed edges and the cover on the bed had thread snags all over it giving a wore out appearance.

This is a ONE STAR hotel, it is absolute TRASH. Do NOT let the overall score fool you. Look at the RECENT scores. In fact I would give this place negative stars if I could, and I generally never say that. We arrived and it was immediately noticeable that the service was less than desirable. The guy at the front desk (this was 8/16/2026) was confusing, and rude. From the lobby desk, he said that we needed to "take the elevator down to your room". The key just had "7" written on it. We had no idea what he meant, he did not explain that the hotel is built into the side of a hill with the high side being on the front, so there is a floor below the lobby floor. We had to figure that out on our own. We walk past the pool on our way to our room... CLOSED (hours said it should have been open). So we got into our room... it was a conference suite, so the entry room had a desk and couch. Turning on the lights immediately brought up issues. Talking in that room was very unpleasant, hard floor, no wall coverings, everything reverberated. WHY do they not have a throw rug, or acoustic paneling on the walls??? The couch was stained and nasty looking. The lights in both the conference room inside the door, and in the bathroom, seem to be the 20+ year old halogen. (I have a huge review five times as long as this telling all of the bad things at this hotel, but Expedia doesn't allow that much, just don't get a room at this hotel ever)

Experience was amazing from upon arrival to the hotel till our departure. We loved the fact it was dog friendly at this location. Definitely will stay again when we visit the Dunes.

Staff, breakfast, bar

the staff was super nice!

Elevator not working, Ice machines not working. Room smaller than what was shown in pictures.

I wish that the beds were mattresses were better. I have stayed at Chesterton location for over 15 years. This stay , the mattresses were not great. I feel that the hotel needs a good face lift in all the rooms. I stayed a few months ago and Everything was terrific ! From checking in to leaving . This time around , not so much.