Clayton Hotel & Members Club - Cherry Creek, Denver

The staff was not at the front desk to take calls etc. nice hotel and experience but they are understaffed at the front of the house.

This is such a wonderful hotel in the perfect location in Cherry Creek North. Great restaurants & the staff is fantastic. Love the vibe!

Overall a good stay and I'd stay again, but a huge complaint is the sofa in the suite was the most uncomfortable thing I've ever sat on. The furniture in the room is also questionable, looks like plywood but that's subjective. The saving graces of this hotel are as follows: location, rooftop pool, great food and most importantly, amazing staff. From the valet, front desk, restaurants (shout out to Davide), bartenders on the roof top and 2nd floor restaurant and staff at Sheep and even house keeping. Whoever does the hiring deserves a raise. The culture at Clayton is spot on.

Clean but very small room! Didn’t have enough time to explore the downstairs area or the amenities so that probably makes it more worth the price point than me just using the space to sleep.

The location of the hotel is wonderful with restaurants and shops around. The service and friendliness of the staff is exceptional. Thank you!

I love the Clayton and have stayed there several times. Their 2nd floor lounge is a great place to work. Nice pool and rooftop restaurant. I haven't used the gym but it looks like it is well equipped. Very nice staff. kk

This hotel is in a great location, very clean and the decor is lovely. We booked this hotel six months before we travelled. We booked this location because we wanted to be in Cherry Creek Most of the concerns we faced surrounded the front desk. When we checked into our hotel it wasn’t ready yet which was fine. They were to text when the room was ready. We didn’t receive a text. We pre-arranged for the room to have two beds but when we got there they said the hotel was full. We received a room with one bed. One girl in our group slept on the cot the other two shared a bed. Housekeeping was good other than they left the dirty mugs and didn’t replace new ones for coffee. Called front desk for mugs but didn’t receive. We had a $32 food credit when we booked but when you try to use the food credit, they charge you $17 service fee for room service. We went downstairs to eat instead. This is an expensive place we were surprised how disorganized the hotel front desk was and communication issues. Some staff maybe new as they were unfamiliar with transportation methods to red rocks. A nearby restaurant helped us out figuring that out. Some attitude at the front desk at check-in. Positives- Bed and pillows were very comfortable. Hotel and room very clean. Young girl that worked in the restaurant was so very friendly and helpful. I wish I got her name.

Everything was great except for the $68 fee for overnight valet parking. I thought that ridiculous for a guest staying at the hotel.

I could live there. Great location. I was worried there would be noise form construction across the street - but the room was absolutely quiet. Only one negative was Valet parking too expensive.

The hotel was incredibly clean and very welcoming from the minute you pulled up to valet throughput our entire stay.

Great hotel and a great location. Couldn’t ask for anything more.

Great location. Nice hotel. Very small room and not practical layout. Breakfast was just “ok”.

Staff were very helpful and the rooms and public spaces were clean and tidy. The hotel is well located with Denver’s premier mall close by along with some great restaurants. My only criticism, if you are on vacation is that housekeeping can take a long time to service the room - in our case 4pm.

Beds are very comfortable and the rooms are very clean and well kept.

The level of customer service from all staff (housekeeping, front desk, valet) was excellent. Helped to make my stay so smooth.

Great hotel.

Quick 2 day trip and last minute. Couldn’t have picked a better location. Cherry Creek is so cute with a ton of restaurants and bars and coffee shops. All walkable. Tyler at the front desk was so kind and helpful. We took yoga and Liz was awesome inviting us into the class with many member regulars. The pool was clean and the food at the pool was great. The bar downstairs was SO good too. Would go back 10/10.

So fun! Stylish. Great pool. Lovely rooms

Outstanding service, amenities, hoppin location, fantastic pool and excellent dining options.

Very good