Extended Stay America Suites Washington DC Herndon Dulles

Friendly clean Parking

Ha, laughing at the possibility this is rated above 2 stars should be illegal to say an outdated unsafe area can promote this level of quality for the product they have. Zero

Had a terrible night sleeping, the bed frame is really just made outta nothing really but stilts(lol), but really, mattress was really, really soft to I sunk in the middle, my back was really not feeling that bed, the is a 1. Sorry change your bed frame and mattress. Hotel are supposed to be where you can get good sleep, not this one!

Would not have checked in if I didn’t pay in advance.

Good long term parking and convenient shuttle to Dulles

Pleasant

Very good

If you don't have issues with all kinda smells, this is the right place for you . . .

Exceptional

The price for starts. Convenience of location. Kitchen ette. Full size refrigerator, two burners to cook on and a microwave. Hot water and a bath tub is a plus. An elevator is another plus. Coffee was plus. A coffee makiner innthe room was a added plus. The AC and fan selection was a plus. People were nice at the desk. Parking was convenient also. To much pine sol. That did dissipate over a few days. First Gag me in the elevator and lobby; hold your breath. Burn my throat. And others too. And no pillow top bed, stiff bed - yet it was flat.. Foul smelling room and ac vents I cleaned were filthy. I dissed the smoke stale smell, I cleared it with two bottles of cat piss remover- on the floor- enzyme spray for starts. Then days of vinegar water spray I made. (Carpets need cleaned. I used Multiple bottles. That finally worked. A small amount of vinegar in a spray bottle with water repeatedly sprayed entirely all over - I fixes that pretty good. Doesnt smell like vinegar either. I could hear stomping over my head. A child and people. i Turn up the music to cover that. Was out and about. Continued For days, until I complained the 22nd. No stomping now. No room cleaning (thank you no pine sol) or clean sheets. No plug for the kitchen sink and a loud bathroom fan thatd shake your neighbors room probably. The baggage carts are hard to roll- one has crooked wheels. Yet I was glad I had one. Thank you. I wouldn’t call that a free breakfast. I don’t do snack bars or a chocolate plastic wrap muffin for breakfast. Or any other time. Water is not filtered it smells like chlorine. Thats the rundown. I have cleaned rooms before. It will be cleaner than when I got here when I leave. Thats why when I rebooked I kept the same room. Thank you for sparing me more stomping over my head.

It was a nice stay. If I was in the area and needed a place to crash, I would go again.

Room size and layout and clean Bathroom ventilation fan was loud and bed sheets was short size

I booked a non-smoking room but the room smelled of cigarettes. I told the staff about it but did not even offer to move me to another room. I am not staying at this hotel again. The other guests are inconsiderate- they smoke near the building and probably inside the rooms.

Good

Neighbourhood

Bad experience . Breakfast is just coffee

The hallway smelled like urine, I booked a double bed & only got one, there was a stove in the room with no utensils. I had to go to the front desk just to get a cup to have water. It was not at all what I expected

Rude stuff, kept interrupting me Manager’s attitude

Showers don’t work, bathrooms were uncleaned from last guest.

location was good. It was not clean... the kitchen area was visibly dirty. Carpet was not in good shape. Furniture (table in room) was almost broken. Breakfast was really sparse - muffins and granola bars. by 0900 there was no coffee or hot water for tea.