Fairfield Inn & Suites by Marriott Martinsburg

While I was out someone came in to either clean or something( when I had asked not to). When I came back my door was not closed. The deadbolt was engaged so the door wouldn’t close behind them. Luckily no one came into my room where I had my photography gear. Pool water looked green

We came into the room and it looked pretty clean. There was an opened bottle of soda in the refrigerator. Noticed a little mildew in the caulk in the bottom of the shower. Not earth shattering but just something we noticed. Have stayed in the area before but this is the first time at Fairfield. Would probably stay there again.

Staff was not that friendly at check in, shower was not clean. Breakfast was not good- one thermos of bold coffee and a muffin was about all we ate. Just ok- wouldn’t stay there again

Clean place, decent rooms. Breakfast area and food just meh. Pool closed and did not use gym area. Staff friendly but housekeeping did enter room WITHOUT KNOCKING, while do not disturb was on door so lock up completely!!

The room was clean and very comfortable. The staff were welcoming and knowledgeable .

The policy of the hotel is housekeeping will enter your room every other day unless you request otherwise. The staff is friendly and helpful the breakfast was hot and varied day to day. Bottom line we would stay there again.

Everything Tub drain

The property was in a good location. The staff was totally indifferent to our needs.

It's a nice hotel that would do better updated. Breakfast was ok. Very quiet. I would stay again.

This hotel was amazing. Front desk check in was so friendly and welcoming. Room was spotless, comfortable and had a pleasant clean smell. Their breakfast has so many options, you feel like you are at a restaurant. The staff kept refilling everything when things were half empty. Saw them constantly cleaning off tables and counters. 24hr coffee bar had delicious coffee. Pool was somewhat small, but enough to take a dip in and cool off. Nice sitting area around the pool to relax after a long road trip. Wish I could find a hotel exactly like this for all our future road trips.

Breakfast was very good: good food and drinks, great variety, nice ambience. They overbooked so we had to wait for about 20 minutes for them to clear the mess and check us in.

Malgré mon arrivée tard en soirée, ma chambre a été allouée à un autre visiteur et j’ai dû attendre 45 minutes pour qu’une chambre soit nettoyée. Il devrait être illégal de louer plus de chambres que disponible dans l’hôtel.

This newer hotel was excellent for the level of service expected and price. Don't do breakfast, I get up too late, I cannot rate the breakfast, not important to me at all. Ummm, I really can't think of one thing. Tried to use the pluto streaming TV and the Internet was slow so I just watched regular TV. Coffee was good there was plenty available after breakfast but I don't think it's supplied 24/7.

Breakfast was great for the kids and the pool. Everything was great.

It was very clean and the staff was very courteous Unfortunately, the pool was closed the one day we were there

Tried to recently book a room here on the 4th of July. Accidentally ended up selecting the wrong dates, I canceled the reservation and rebooked for the proper date and was charged for 2 dates. I was advised to cancel the reservation by the staff not knowing it was non-refundable when they should have just changed the reservation date on there end. Tried getting a refund and the manager avoided me like the plague. You can clearly see I booked the wrong dates bc a couple of minutes later I canceled it and ended up stay there on the 4th. Terrible! I would never go back here

Loved everything about my stay great location room clean staff helpful !!

The staff was so friendly, welcoming and gave us waters when we checked in. The air conditioning was excellent, the beds were really comfortable and the shower pressure was good. We’d definitely stay again!

Hotel was nice and clean with comfortable beds. My kids loved the outdoor pool which was perfect for them being 3-4 feet deep. Great variety in the free breakfast as well.

Clean room Helpful staff