Extended Stay America Suites - Charlotte - Matthews
About Extended Stay America Suites - Charlotte - Matthews
Comfortable Accommodations Extended Stay America Suites - Charlotte - Matthews in Charlotte offers four-star comfort with air-conditioning, private bathrooms, and fully equipped kitchens. Each room includes a refrigerator, microwave, stovetop, TV, and free toiletries. Modern Facilities Guests enjoy a fitness center and free WiFi. The hotel features a elevator for easy access to all floors. Convenient Location Located 17 mi from Charlotte Douglas International Airport, the property is near attractions such as Pebble Creek Golf Course (4.3 mi), Southpark Mall and Mint Museum of Art (11 mi), and NASCAR Hall of Fame (12 mi). Guest Services The hotel staff provide excellent service support, ensuring a pleasant stay. Guests appreciate the convenient location, room cleanliness, and excellent service.
Amenities
- Fitness center
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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I like the location Room floor duty,bed was ok,pillows really bad and blinds in the room was broken.
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Exceptional
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Always a pleasure Bri and the staff will go above and beyond 🙏
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We accidentally spilled
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Been staying here the past few months overall have had a great experience. Every time I go there the staff will always go above and beyond to help you.
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I loved that it was a safe area and pet friendly. I could walk my dog without looking over my shoulder and the staff were all super nice and helpful. I will be staying here anytime I visit I didn’t realize you had to stay for 2 weeks to receive room service and there was a tiny bottle of a two in one shampoo/conditioner. Also wasn’t provided with enough towels if there isn’t any room service.
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Just what you need for the price.
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It was a great experience. I will definitely be back! I loved my room and the staff was very friendly.
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Soap is very friendly. Lots of people were hanging out in the parking lot until very late so it was loud outside our room. We had our dog with us so we chose this place. Accommodations were very basic. Clean enough.
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Worst internet ever. Maybe in 2029 they can get proper WiFi coverage and not 7 mpbs
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The location was great for my purpose, and the reason for my travels. My choices for dining where unlimited I would definitely stay at this particular location again in my future travels
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The room The staff The traffic
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Nothing there was a roach in our room and you smelled marijuana all around the hotel Everything
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I love the staff.They have good understanding what people need, understand what people want it
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Especially the staff Traffic around the area
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I booked this hotel for someone else only to get harassed by another guest in the elevator. People outside the hotel smoking weed and felt unsafe.
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Location Elevator was down Doors not fully accessible
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The front lobby was very clean and smelled fresh. This is why I got the room key and decided to stay. The actual room itself was dismal. The room reeked of weed. So much so that I walked in and out in the same breath. The “suite” was tiny even for a regular size room and the pleather chair in the corner was completely peeled to the lining. The hallways were dingy and smelled of old food. We did not stay and when asked for a refund the staff had so far refused.
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The staff. Iman she is very nice and always has a smile.
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I love it i love the staff.I love the way they talk to you.I love the way they how they help you.And everything and plus I love how they respect other people.And when your stuff gets in the mail come in, I love how they protect the stuff for you
