Nautilus Sonesta Miami Beach

we like staying at this hotel because it's conveniently located to the beach into the restaurants we enjoy

Property is under going significant renovations and heavy construction. Staff were extremely helpful however there were no amenities available and water outages during the day coupled with dust etc.

This has been the only hotel I’ve stayed in the last few years since coming to Miami. I love this hotel however, I wish I would’ve known before hand that it was under construction. Despite that the staff was pleasant and very helpful. Just wish I had a different experience for my son’s 17th birthday. I’m glad the walkway to the beach was still intact.

This is not an operating hotel. This is a construction site in no condition to receive paying guests. This is not an operating hotel. This is a construction site in no condition to receive paying guests.

The hotel was under construction and the prices were the same as if the hotel were on normal circumstances and no disclaimer was mentioned before the booking so you could make a informed decision to stay or not

Just the location is good. It wasn't stated that the hotel was undergoing renovations when we placed the reservation. Only on the day of arrival they sent a message stating that most of the facilities were closed.

I didn’t like the fact that we couldn’t use all the perks for the hotel. This hotel is under construction and it was no bar, No gym, no sitting area. Noise started at 8am. I pray this hour will be worth all stress my friends and I went through

The location. It was under renovation, therefore most of everything that could have been enjoyable wasn’t available to explore or be entertained by. The room I reserved was prepaid but not available at check-in or during my stay! The bathroom had rust on fixtures and the furniture in the room had a few stains on to them.

Currently under construction but when it is completed it is going to be awesome. i hope i have an opportunity to stay again! Even though it was under construction the stay was phenomenal- I have to be honest. The staff was so kind and understanding of how inconveniencing only having one elevator to use (while the workers were using). The food was DELICIOUS- breakfast and lunch. The beach staff was really awesome too. I literally have nothing negative to say- location, perfect- hotel and beach ( no riff raff from South Beach). The walk to the beach is BEAUTIFUL as well, lit up with tall bamboo- SO nice. The rooms are very nice too- cute and beds were very comfortable. The scent in the hotel is amazing as well. Great stay and recommend for couples or families. LOVE the Nautalis!

Staff was excellent, great room, was under construction and they had complementary breakfast and chairs and umbrellas. Staff was flexible with late checkout bc of the delay of my flight. Great spot for the price 2 min walk to the beach.

the hotel was under construction but the staff make the trip amazing, their customer service is a great service. nothing

Nothing * Maintenance work taking place throughout the property. * Water supply was completely shut off, with the hotel only informing guests it would be unavailable between 11 AM and 4 PM. * No hot water available at all, even after the maintenance was supposedly completed. * Constant noise, drilling, and construction disturbance, despite this being marketed as a luxury and relaxation-focused property. * Basic luxury amenities commonly expected in reputable hotels were missing — no bathrobes and no slippers provided. * Only one elevator available, and it smelled strongly of maintenance chemicals and was noticeably dirty. * Even the outdoor seating required an additional charge of $35 per person.

Terrible hotel that appears nothing like the photos.

Location!!! Great Location for what we wanted to do. Construction but they took care of us with the cost because of it. Loved that it was right on the beach! There was an African American gentleman named Jeremy or Jeremiah that assisted us. It was absolutely amazing and took amazing care of us. He made the annoyance of construction bearable

When we booked our stay at the Nautilus we were not aware of renovations being done while there until 2 weeks prior. By that time it was too late to book anywhere else due to it being an F1 weekend. The hotel kindly waived our extra fee to be paid upon arriving and offered free beach umbrellas and free breakfasts for the duration. When we arrived we were stunned on how major the reno’s were. The hotel entrance was closed off to only being a hall, the pool area was in disarray, and we upon arrival were advised the water would be turned off from approximately 9-3 each day. We had no other place to go and asked what more they could do for us. We received another 50% off our stay. We had an enjoyable stay, the restaurant staff were very accommodating, as were housekeeping and reception. The beach was beautiful with full access. Once the reno’s are done I wouldn’t hesitate to go back and even with this current stay we had a great F1 vacation. Expedia was quick to refund our 50% off as well.

The Property is under construction so the amenities were not available. I did not stay at the hotel so I didn’t get the full experience. Staff were helpful under the circumstances though.

Just Stay away until repairs are done! I blame Expedia for not telling me the hotel is under construction/ repair when booking. I got email a day before checkin but it was too late to react. This killed the experience (my kid thoroughly disappointed ). Then $10 for can of coke at that make shift restaurant !! Rip off… Staff was curtious - esp at the beach. Reception as well.

Location was great. Most of the property is under construction. They would also start construction early in the morning, jack hammering and sawing so you will not sleep well. Was hard valeting the car a couple times due to construction at the entrance with workers present. Pool was functional but there is demolition in areas around the pool due to construction. I would make sure the construction is finished before staying here.

The entire hotel is torn apart for a major renovation. Bars, cabanas, lobby, and workout room are all closed. Construction noise, drills, jackhammers, etc. begins early in the morning. Construction materials, and temporary walls and fences are everywhere. The best part though was that our room only had cold water. This hotel should not be open during such a massive renovation!!

We didn’t find out about the hotel being under renovations until after the fact but the staff did a nice job although there is no bar currently just beer and wine beachside and no dinner or drinks after 3pm so if you’re by the beach you have to leave to get drinks or food. A lot of noise in the AM but overall the hotel is clean and beds are comfortable. Always been one of my favorite places to stay. I hope they wrap up the renovations soon.