Courtyard by Marriott San Jose South/Morgan Hill

Clean rooms and they have Starbucks coffee!

The room was smelly and had an odor of cat urine. See above

The hotel lobby smelled very strongly of cigarette smoke. The hotel felt old and not well maintained. The room was clean enough but nothing special. There was no clock in the room.

It was fine.

The bathroom fans are making very loud noises. The elevator also makes noises it’s scary to go in the elevator. Breakfast not free.

Location Room was next to the electric room and was very noisy. The bed shook due to the equipment in the next room.

In a nice area Na

Location

Front desk staff was very helpful. She gave me a hairdryer to use because there was not one in the room. And when we checked out, the breakfast bar was already closed, but one of the staff members was able to get my husband some coffee, which we very much appreciated thank you. No bottled water available in room. No makeup mirror in room

Very good

Property needs to improve room cleaning. Drapes bed spread stained. Room smelled of smoke. Balcony area and furniture were filthy.

Good service.

The front desk staff is wonderful. Room are pretty good. Housekeeping should come more often

Nice property and amenities. Starbucks on site, gym, lounge space. Beds are comfy.

No bath towels in my room, asked twice for it. Both times it was still drying. Not kid friendly, there was a sports tournament with lots of kids. Staff was complaining of kids walking around

Check in and check out was easy and fast. Location was clean which is my biggest box checked.

location rooms were small, check in took a long time. waiting in line for 20 min with only one staff member checking people in. they did let me check in early which i appreciated but then they apparently didn’t take down the room they assigned me to so at 9pm that night after my kids had gone to sleep they sent multiple people to our room assigning them to the room. i sent my husband out to talk with the front and confirm the room we were in but the next day they still said they didn’t know we were in that room and were assigned to a different room. i again asked them to update it and they said they did. i also asked if i could have an extra hour for check out and they agreed to it but not suprisingly my keys were turned off at the normal check out time so i had to go to the front desk again. low and behold they still didn’t have us assigned to the correct room. recieving my receipt showed we were assigned to a different room as well. i have never stayed somewhere so disorganized. i will never stay there again. i tried calling the front desk multiple times and it would just ring and ring no one ever answered and my phone in the room didn’t work either. whoever is running this hotel needs to come in and work their local leadership it was a mess.

This place is a nice place to stay. I stay here when I can’t stay at the Hampton when I’m in Morgan Hill. It’s a very clean convenient place close to food and where my mom is staying. We always get a room with a balcony so we can get fresh air. The rooms are clean you can watch your shows on the TV so overall pretty nice.

Room was clean. Staff were very nice. Loved that they had a Starbucks in the lobby and so many restaurants and stores around the hotel. The Innout just outside the hotel was a wonderful surprise.

Good location