Home2 Suites by Hilton Owings Mills
About Home2 Suites by Hilton Owings Mills
Comfortable Accommodations Rooms feature air-conditioning, tea and coffee makers, hairdryers, sofa beds, refrigerators, work desks, microwaves, and TVs. Guests appreciate the room cleanliness and comfort. Leisure Facilities The hotel offers a saltwater and indoor swimming pool, a lounge with an outdoor fireplace, a fitness room, and an outdoor seating area. Free WiFi is available throughout the property. Dining Options A continental, American, and buffet breakfast is served daily. Additional amenities include a minimarket, electric vehicle charging station, business area, laundry service, and a 24-hour front desk. Nearby Attractions Located in Owings Mills, the hotel is a 16-minute walk from Namyanka Ministries, 1 mi from Amc Theaters, and 1.1 mi from the Hubert V. Simmons Museum Of Negro Leagues Baseball. Baltimore Washington International Airport is 17 mi away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
- EV charging
Reviews
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Rooms were clean
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Nice clean rooms. The hotel was well maintained. The furniture my room was a little dated but very clean. I would stay there again.
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This location of Home2Suite is outstanding in terms of cleanliness, the staff, the food. I won't think twice to use this facility again.
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Customer service was great. The room was comfortable. Everything was fine for my short overnight stay.
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Just an average experience this time for me at this facility. I have stayed there at least 4 prior visits. Room cleanliness was average. Saw one roach unfortunately. Hallways could use a makeover. Entry area is nice. Staff was more engaged on my prior visits.
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The staff was friendly, the front desk gave me a pillow even though housekeeping had left for the day. Supplied clean towels and removing trash automatically in the middle of our stay. Fee for parking and toilet paper was under instead of over.
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Excellent
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Used rolls of toilet paper & paper towels in both suites I booked. I was also informed by the manager Mark that the hotel was overbooked when I stayed which resulted in me getting an incorrect room. I reserved 2 rooms with 2 Queen beds & only one room with 2 Queen beds was available. I had to take a 1 King bed because no other room was available. I was told I would get comped a room on my Hilton Rewards account, but was lied to because I contacted Hilton & that never happened. I will never stay at this Hilton again.
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I travel with a disabled spouse and an elderly parent. The 1 bedroom suite with the sofa bed is the perfect accommodation. The free breakfast is a much needed amenity along withering the coffee and tea bar.
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The customer service was great. My room, lobby, and floor I was very clean.
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We had a truly wonderful stay this past weekend. Our family gathered from four different states, booking four rooms in total, and we were incredibly impressed by both the cleanliness of the hotel and the warmth of the staff. We want to extend a special thank you to Heidee, Mark, Alicia, and Demi for their exceptional service and welcoming smiles. We were also very grateful to find that our pets were welcomed and accommodated comfortably in our rooms. The entire experience was seamless, and we are already looking forward to our next visit.
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Great stay! Would definitely stay here again. Staff was very helpful. Close to everything and very close to cruise port.
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Very good
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I like the one bedroom suite. The rooms was spacious.
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Front desk was super helpful
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The size of the room
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We paid in advance for a king room only to discover we had two double beds. No one reached out in advance to let us know they had changed our reservation. Nor was it mentioned at check in. The front desk person said they were sold out for the night when we checked in. The next morning, I brought my confirmation showing we'd paid for a king room and was told they were sold out and that some rooms were "out of commission". I keep the room temperature cooler so my partner needs more blanket than I do and he was freezing all night since the bed coverings were incredibly light weight. We went digging for another blanket and finally found another lightweight blanket in a cabinet. It wasn't enough so we had to turn up the temperature however I was too warm all night. Also, the mattress was way too firm. Neither of us slept well. The hair dryer in the bathroom was broken. I brought that down to the front desk. An alternative was not offered or delivered, just a "did you break it?" (no) and "it would have been nice if the last guest had told us". The breakfast area was a disaster. Most "hot" items were gone by 8:30 Saturday. Condiment containers were a mess (picked up a the ketchup only to discover ketchup all over it and by extension, my hand. Trash bins were overflowing. All in all, it felt like the hotel was not prepared to handle a sell out situation. I would not go back to this property. Very disappointed but especially since it was Hilton property.
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I did not like that you have to ask staff to open the pool as opposed to using my key card
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Check-in was too slow (45 minutes) because the reserved room type was unavailable.
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Clean Modern Convenient Beds are worn out and uncomfortable
