Bally's Quad Cities

The casino is smoke free so much appreciated it’s big but easy to find other members of your group. I liked that they had food in the casino it was a very upbeat atmosphere. Room was clean and everything worked however it had not been remodeled & wallpaper was peeling off and I thought that it was advertised as newly renovated and I was doing also the walk from the elevator to our room was very long. The food at the Sports Bar was good & reasonable. The buffet was ok but be sure and get your player card for the discount, it would have been nice if the people who checked us in would have told us that at the beginning. The staff at the Hotel were ok but always seemed to be rushed , service at the buffet were not very friendly or helpful. I think they could use more help in the hotel but the casino was very friendly 5 stars

Great

Superb

Very nice hotel. Staff were professional and friendly.

We had never been so were unfamiliar with grounds. Staff did not direct us to the hotel, mention anything about players cards, no mention of restaurants or dining options

The room was spacious and well equipped. The breakfast at the cafe was excellent. Slot machines were extremely tight.

furnace in room sounded like freight train.I had to turn it off. bathroom water was hot on left side and warm on cold. no cold water.i let it run 10 minutes. front desk just looked at me.

Great hotel and casino. Enjoyed stay.

The hotel was clean and pool area was great. Outdoor patio nice and relaxing. Casino was fun

Clean room/ friendly staff. Very helpful.

Great place and very clean; however, the beds were very uncomfortable an the slot machines didn't pay out. The girls working the check in/out counter need to be schooled on hospitality.

Great experience, and service

Rooms were very clean and comfortable. Staff was very friendly. This is a casino hotel - we felt the casino bar/food places did not have very convenient hours so often found ourselves leaving for food or drinks. Otherwise the hotel itself was awesome.

The stay was good. The rooms were nice. The entertainment on the patio it’s a nice bonus and the casino is always a plus.

Stopped here overnight in the middle of a longer trip. Great place for casino and food without driving and looking elsewhere. Enjoyed our stay

This is the first time we stayed here and we loved it. We stayed as a family of 4 visiting family in the area. Rooms were very clean and big! We loved the tall ceilings, large spacious bathroom and shower. Casino was smoke free and clean, we loved the lounge that was in the middle of the casino that allowed us to have some drinks, talk and watch TV. Never tried the cafe or buffet, but both looked good. Pool and hot tub were clean, back patio was gorgeous and very calming in the morning. All staff were very friendly. We will definitely stay here again. Beds, pillows and the couch in the room were all super comfortable. It was nice to be able to walk down the hall to get some quiet adult time and walk back to our room. CONS: 1. they don't use fitted sheets on the bed, they use a flat sheet. I had to constantly tuck it in to stay fitted. The sheets also felt like rough toilet paper. I eventually got used to it. 2. No microwave in the rooms. We had a dorm fridge with lots of leftovers, but no way to eat them bc we didn't have a microwave to heat them up. 3. Hot tub jets didn't work. I got them to work once, bc the maintenance man was there and I think he flipped them on for me. He said it takes a bit for them to turn on, I did multiple cycles of jets after the first time they worked and they never worked. These cons wouldn't deter me from staying here again.

Only an avid gambler that wants to be as close as possible to the gaming floor should stay at this hotel. The hotel is uninviting. The front desk staff is dismissive and not helpful or welcoming. The restaurant has extremely limited hours. When it is open the food is bad and appeared to merely be taken from the buffet line. The rooms are not cleaned on a daily basis. The rooms are very humid and wet all of the time. The curtains are filled with holes. There is a general bad smell to the room. It is nice that the casino is non-smoking. There is plenty of free parking. The immediate TSA like security when entering the hotel creates a negative vibe. Overpriced for what is provided. Save the money, stay somewhere nicer, and Uber or drive to the casino when you want to gamble.

I stay at this hotel a lot, its clean and well maintained. The staff are great and the food is pretty good. This trip however they short sheeted the bottom bed sheet. They put the sheet on only the top half of the bed and left the bottom half with no bed sheet so you were laying on the mattress pad. I don't understand the purpose of not putting the bottom sheet over the whole mattress rather than just half. I remade the bed the correct way, and had a good night sleep, in the future I will now be checking the sheets when I stay here.

Overall a great stay. We chose this location over Isle Casino due to the no smoking of Illinois. So for that alone, it was worth it. The bedding was not as comfortable for my wife

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