Best Western San Marcos

Clean, good service

Good

The food and coffee was horrible

The room that was assigned to us had trash behind the side table and a VERY DISGUSTING UNDERWEAR left behind by the previous occupant! The refrigerator was defrosting and water spilled to the floor!!!

Buen servicio y muy limpio nice room

Exceptional

Breakfast was adequate (included scrambled eggs, diced potatoes, sausage links, 2 waffle makers (needed to run the waffles through 2 cycles in order to get them to cook properly), yogurt machine and a Nestle coffee machine which provided good coffee). Some furniture was a little outdated but beds seemed newer and were comfortable. Showerheads were high (great if you are tall) with good flow. Staff was very friendly, helpful and attentive. Only real complaint was that our room had an awful mildewy smell to it. Hotel was booked so we couldn’t switch rooms to know if it was just ours.

Easy location The room was disgusting. Dead bugs littered the room and bathroom. The breakfast was horrible if I wasn’t desperate due to a prior booking being canceled last minute u would have refused to stay in this hotel.

The staff is great. Very convenient for what we were doing.

The pool Na

Breakfast was very good, there was lots of items to choose from. Cereals, breads & bagels, waffles with multiple toppings (chocolate chips, strawberries, whip cream), butter & maple syrup, fresh fruits (bananas & oranges), skillet potatoes, scrambled eggs, sausage links. Salsa was available for the eggs, so my only suggestion is have some small tortillas available to make breakfast tacos (hint: the hotel sits next to a tortilla bakery). Juice was available in 3 flavors. The digital coffee dispenser had lots of choices, most available in regular or decaf: latte, cappuccino, espresso, coffee, hot chocolate, and hot water. There was an abundance of creamers, half & half, and skim milk, with sugar and sugar substitutes, plus tea bags. Paper cups were a good size, with lids and sleeves.

The room was clean and staff was very friendly

Room was clean, loved the early breakfast and my kids had fun in the pool. Overall great experience!

The hotel is quite dated and needs updates and a deep cleaning. The carpet throughout the building looks worn, and the carpets in the rooms needed better vacuuming and smelled musty. Fortunately, the air conditioning was so effective that the odor dissipated within an hour. While the sheets smelled clean, there were stains on them. The bathtub/shower needed better cleaning. Unfortunately, my wife and I both ended up with eye mites from the pillows and woke up with crusty eyelashes. If I had another option, I wouldn't have stayed a second night.

Room was clean

Clean and friendly Bring your own pillows. Worst ever! Not just one but ALL of them!

not good

Is so clean , the breakfast super good , the person in the desk so nice !!

The staff at the reception were very helpful especially Wiwin. The rooms were clean but they smell old l, the bathroom tub was dirty had a layer of brown dirt it could use some scrubbing to look more whiter and cleaner. I had to put some towels in the tub for me to step in. The carpets are very old and looking brown. No elevators to the rooms that could be upgraded. The breakfast was just ok. I feel like there could have been more choices based on other Best Westerns that I stayed in. The parking was fine but I feel that if you are late you may run out of space. I checked in and came back later in the night and there were only two spots left.

Superb