Red Roof Inn Richmond - Airport/ Sandston

Exceptional

Noisy occupants The heat didn’t work (A/C)

Nothing I couldn't stay due to the nefarious activities that were taken place on and around the property.

BUGS. RUN FOR YOUR LIFE. SO MANY ROACHES.

I can only talk about the room I was assigned, not sure if all the rooms were the same way. Front door barely locked, bathroom door could not be locked, shower water mixer handle was not attached. closet smelled badly, This place can use some renovation.

I stayed for two nights the first night. I slept well. The second night I woke up to go to the restroom in the middle of the night turned on my flashlight on my phone and as soon as I shine my phone on the floor, I saw tons of tiny roaches, running all over the floor. I was so disgusted. Please do not book here. Also my sheets had cigarette holes in them and when I asked them to change it out, they just gave me more with more cigarette holes.

Location excellent with lots of eateries, near White Oak Malli and gas stations Sort of outdated but still very comfortable

Nothing TV not functioning. No bar soap.

Wash clothes and towel

Absolutely nothing! This was the worst booking experience I have ever had.

Superb

Roaches are in the walls place could definitely be better if staff cared enough

Manager was very concerned and manarable Drugs Drugs & More Drugs & DRUG DEALERS

The staff were friendly. Its a low income residential motel but not advertised that way. All 3 rooms we rented to visit dying family had roaches, holes patched over everywhere, toilets that dont flush right and showers that don't drain. Broken a/c units and 1 had a broken TV.

Bad

Staff was rude but the drug dealers and hookers were friendly if that is what your looking for.Our room even came with a used Crack pipe,just check around room for yours they like to hide them from.mine was Conveniently left in my nightside table drawer by the bible They beds were horrible and the amount of illegal activity that was being done in plan site was insane.being woke up at 3am to blue lights flashing in my room and the neighbors door being kicked in was insane. Unless you're getting. High or need a prostituthe tooth.Stay away and definitely do not bring your children

Rate Front desk agent was rude Woke up to roaches everywhere in the room. Bed very stiff No phone in room Unable to reach front desk by phone

Overall, the room was reasonably clean, but there were several issues that made the stay disappointing. At check-in, the lobby had a very strong marijuana smell. I understand marijuana laws in Virginia, but I would be concerned about the environment if I were traveling with a young child. Regardless of its legality, a hotel lobby should feel comfortable and appropriate for all guests. There were also some cleanliness and maintenance issues in the room. The filter on the climate control unit had visible dust buildup, and the inside of the bathroom door had dirty spots and dark gray/almost black fingerprints that had clearly not been cleaned. The flooring in the main room was particularly concerning. Several tiles were cracked and peeling up, and you could actually hear them popping when you stepped on them. This seems like a legitimate trip-and-fall hazard and something management should address before someone gets hurt. The bed was very hard and uncomfortable. I could feel the springs, and I did not sleep well. I woke up with back pain, as did my fellow travelers. I checked out around 4:30 a.m. The marijuana smell from the lobby was no longer an issue, but the smell of incense was still extremely strong and overwhelming. There are some definite maintenance, cleanliness, and comfort issues that need attention. The flooring in particular is a safety concern, and the overall guest environment could use some improvement.

Nothing My husband did not stay at this hotel. He was in a semi truck (No Trailer) and they told him that the only parking for him was past the Red Roof Inn and past the other hotel. There was no way he could walk that far when he is handicapped. There was plenty of room in the original parking lot but he was told he could not park there. My husband left there and booked a room at the Microtel Inn. Please issue a refund for the full price of $75.56 that we paid.

Very good