TownePlace Suites by Marriott -Minneapolis West/StLouis Park

The property was decent but the staff was awesome they was very helpful.

No pool was disappointing

Conscientious location and good price for a two bedroom suite.

Desk staff was incredible as was cleaning staff extremely well managed property

Didn’t like the old style AC otherwise excellent

Pool is small and in the sun most of the day. Very good breakfast. Room is good size. Kitchen is small but has what you need to make meals. Staff was very helpful and friendly.

Breakfast was very good and the staff was very attentive. The noise created by some of the residents was annoying. However, the management attempted to solve the problem and they were very helpful in arranging a room change for us that helped to avoid the problem.

The room was clean. Had a kitchen with stove, dishes, places and silverware. The breakfast was just ok; nothing special at all. Toasted English muffins, toast, sausage, scrambled eggs, milk, juice. Reasonably priced for the area.

Worked for us! Great breakfast . Laundry area. Nice staff.

Very good

Big windows, lots of sunshine. The floor plan is spacious and well organized. Good hotel breakfast

Exceptional

The staff was warm, attentive, friendly, and went out of their way to make sure I had everything I needed. They were kind to my children. By the end of my month's stay, they were like family. Housekeeping did very basic cleaning every other day, but the room really needed a deep cleaning. The window in the room did not open, making it impossible to vent the smells of all three of us living in a small space.

Our room was clean and the staff was very helpful. This morning’s breakfast was delicious. Thank you.

So TownePlace suites is dog friendly, but the housekeeping staff is not .Twice a cleaner saw my dogs, screamed bloody murder, and then ran down the hallway, screaming all the way. Why is someone who is so afraid of dogs working in a dog-friendly hotel? This behavior was rude. Needless to say, they also wouldn't, clean my room or change the sheets.

Hard to say as cleaning staff refused to clean my room because they were afraid of my dogs, even though I would leave for several hours so they could clean at their leisure and my dogs are kind and gentle. The housekeeping staff did not come into the room most days except to collect used towels. Who is running the show here? Shouldn't potential employees at least be asked if they are afraid of cats and dogs if the place advertises itself as being pet-friendly? Marriott doesn't think so, apparently.

Marriott advertises some hotels as being pet- friendly, but it seems that only pet fish are welcome! My stay was way too long--over 2 months--as I was in the process of searching for a house. At first, I was unable to connect to their internet. I got the usual stare that says, "You're just a stupid old woman and don't understand anything about computers, so, if you'd just plug it in, it would work!" attitude. After three days of not being able to use my computer to search for potential houses, the desk person finally sent someone who diagnosed and fixed the problem in a few minutes. Surprise--the problem was their connection, not my age or sex! My generation invented the internet and I've worked in cyber security for many years, by the way. The biggest problem was the housekeeping staff whose job it was to clean the rooms. I was perplexed that they did not clean my room. Yes, I have two dogs with me who were very well behaved, as were most of the other dogs I saw here. But the housekeeping staff only cleaned the room when I complained to front desk staff. Is this how Marriott is cutting back on expenses? I don't know, but the cleaning staff changed my sheets only once during the two-plus months I was here, and then only because I asked. In total, they cleaned maybe five times total, and not at all this past two weeks. From actions like screaming, throwing up their arms in horror and running from me and my dogs down the hallway, I surmise that these staff are afraid of do

They seem to allow people to be very loud late into the night…maybe not the best place for sleeping

The place is great every thing is well kept. The place is located near shopping and eating spots it helps.

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