Fairfield Inn and Suites by Marriott Valparaiso

It was fine

Bad

no power and no backup generator they would not let me check in until 11:00 pm at night

I stayed her for 2 nights during the bad weather in northern Indiana. This hotel went out of there way to accommodate and make all guests feel at ease. I would recommend this hotel for a nice, clean, comfortable night stay.

The staff were very accommodating, friendly, and helpful. What they had to work with was poor. Marriott should be ashamed to keep a hotel with their name on it in such rough condition. Every guest that I spoke to had issues with their room. For me I had to change rooms because of extremely low water press so that the toilet barely flushed and took five minutes to fill between each flush (I timed it) and needed repeated flushing to clear the bowl completely. I don’t know about others but I had more important things to do with my day than spend 15 minutes flushing a toilet. Another guest in my party in another room had the same issue on a different floor. The air conditioner in my room was right next to the bed and was clanking and gurgling all night such that I couldn’t sleep. Since I was there for five nights these issues caused me to request to change rooms after the second night of no sleep. I have never done that in any hotel before. The second room was fine and had been somewhat renovated. If I wasn’t using my Marriott points though I would have changed hotels.

Room was clean and the staff was amazing

The hotel has been updated which is very nice. We were disappointed that the pool was being worked on and no indication was made at the time of reserving through Expedia!

The front desk person was very nice and helpful.

They hotel was very nice and clean only downfall is we booked hotel for pool and it was down! Other then that great stay would recommend!

I loved my room and the breakfast was fantastic. I also loved I could watch my own Netflix The pool was under construction

Room was clean, but mini-fridge (room 305) was rather loud, and disturbed sleep. Staff was cordial and efficient.

Nothing That I paid for the pool amenities and wasn’t informed until check in that the pool was closed for refurbishing

The manager was rude and unhelpful

Staff was wonderful. Room was spacious and clean.

We were not told about renovations until after we booked (of course) so the entire place is a mess. Zero amenities (no ice, no fitness, no pool, no laundry). Hotel room smelled toxic from all the chemicals they've been using during the renovation. Toilet barely flushed. Mattresses are very old. Train horns blasted for minutes at a time very close by every two hours all night waking us up. Housekeeping was banging on the door early in the morning even though checkout is at noon. Front desk (Lucy, the general manager) was unfriendly. They locked us out of our room before checkout so we couldn't get packed and when we tried to call the front desk about room keys not working they just didn't answer. Room doors also rarely close on the first attempt. Stay anywhere else. Would not stay here again if it was free.

Hotel was nice, I just wouldn’t stay here again til renovation is complete. Would have been nice to yes pool and it was closed.

Construction work lasted into evenings and on weekend. One of the staff was very rude.accused me of hiding dogs when I had it in reservation and had already paid the fee.

Nothing except the staff were very kind Everything Horrible room Awful unclean Blinds didn’t work.

The room was good. I used my phone to look at the website for Fairfield Inn and Suites by Marriott Valparaiso. Had I scrolled down a bit further I would have seen it was under major renovations. That is my fault. Had I known I would have picked a different place to stay. Too bad they didn't offer a lower price due to most areas being off limits.

Hotel was under renovations & pool was not open