Extended Stay America Select Suites Providence Airport

Bed was good though.

I booked through Expedia & when I arrived at the hotel at 8:00 pm that there were no rooms available since they overbooked. Wasn't contact at all even though the desk clerk told me they called me. So left to find another room at 8:00 pm at night. Not good business in my opinion.

If I could say one word about this hotel it’s just RUN. I should have known walking through the doors it wasn’t going to be a good experience. The halls were dirty, the walls were dirty. When I got to my room I the toilet has fresh feces and urine on the seat, clearly not cleaned. The floors had dirt and dust bunnies. When I woke up in the morning I had a bug that looked like a crab on my chest and I immediately checked out. I told the desk person and I asked for a refund and only got a partial. I will be disputing it with my credit card. This place is not clean.

The hotel staff was great when we explained that we would be leaving because of the cleanliness of the hotel. There were several issues we had during the very short time we were there. We were traveling from Northern New England. A family member dropped off a goody bag with all sorts of snacks and asked the hotel staff to leave it behind the counter for us upon our arrival. When my family arrived, we inquired about the bag. We were given a bag that had three small items in it. It appears that someone went through the bag and took a majority of them items for themselves. Walking through the hotel, it was quite filthy. It smelled of cigarette and marijuana throughout the hallways. When we went into our room, there was lipstick smeared on the bathroom counter. The counters were sticky; the chairs at the counter were covered in some sort of white substance. We pulled out the pull out sofa to see a brown smears all over the mattress. We also found black hairs on the bed which did not belong to any of us as we do not have black hair. After this, we decided to go downstairs stating that we did not feel comfortable with the conditions and would be leaving. The gentleman working was very understanding stating that he would give me a refund which was promptly returned. Unfortunately, based on this, I would not make a recommendation that others stay here. The hotel needs some serious deep cleaning.

Close to airport Needs updating, smelled old moldy and cigarette smoke

Nothing We were told we would check in at 3pm. It was also advertised as such. We had to get ready in our car in the parking lot for a wedding. We were not able to check in until 4:25pm. Our uber was already there to take us to the wedding. We barely had tome yo toss our belongings into the room and run to the uber. Almost missed the ceremony. We arrived 3 mins of and jogged past the bride and officiant. We tried to get ready in the hotels lobby bathroom but there were no outlets and the lighting was poor. I couldn’t even do my hair. The room was shabby and run down. The kitchen didn’t even have one plate or utensil. All cupboards and drawers were empty. At 9:30pm or 10:00pm someone was setting fireworks off outside our room. This was one of the worst hotels stays I’ve ever had.

Cuando llegué no estaba nadie tuve que esperar bastante Y las habitaciones no estaban lista Tube que irme y volver en 2 hora

Was ok

The hotel advertises it has a completely set up kitchen. It used to. Now you have to pay for the use of pots and pans, silverware and plates. No coffee maker. The whole property is dirty and has a bad smell.

Room definitely felt lived in, to put it nicely.

Room clean. Could use better soap and pillows

There was no breakfast I thought it was just very expensive for what it was

Bad

Would not stay, to many pot smokers. No service at all. Had to bring towels to the desk. I would not recommend the place

Friendly staff Bathroom doors, no remote for tv, small laundry room and rooms needed updates.

Everything even had a two burner stove so we could cook. Id stay here a million times

The front desk staff didn’t know how to check us In, I lost my money and had to look for a different hotel. They charged my credit card and haven’t been able to give me my money back or any answers.

Nothing We arrived after 9 because our plane was delayed. The check in desk was closed. Took us an hour at 11:30 pm to get someone to get us our room. The room was not stocked properly. Come to find out we had to pay extra for dishes and such.

Everything looks and smell like its from 1982 and nothing has changed. The room just felt dirty and not worth $200/night for a dump like that.

Good