Courtyard by Marriott Cincinnati Blue Ash

Ice machine location and availability of the bottled or filtered water.

Bad lighting in the bathrooms. Wife said it was hard to apply her makeup

Na

Mediocre breakfast, which was for purchase. The carpets felt grimy

Comfortable beds and friendly & helpful staff!

Room was very clean, staff was courteous, my only two opinions I had was they don't have complimentary breakfast, & not enough television channels to watch..

I had a very relaxing stay. The staff were amazing and so welcoming and the guy that was running the breakfast area did an amazing job! Being that he was busy taking orders and having to prepare the meal. His attitude was very positive and our breakfast was delicious. Looking forward to returning back and hopefully the same staff will be there. I wish I had gotten their names. The lady worked at the front desk and the guy was running the breakfast area.

We only stayed one night. Check in was less than 5 minutes. The staff was friendly. It's located close to different places to eat. My only complaint is the location of the elevator.

Ice machine and elevators are a long walk from the lobby. Room was very dark even with all the lamps on. Hardly slept at all because the door that gives the option to connect two rooms together was not at all sound proof, and there was noise coming through it all night from the people next door, loud music, yelling, TV, etc., and the door would rattle every time they went in and out of their room and there was light coming under the door from their room.

Great location No breakfast or coffee except for very expensive orders. Marriott usually has wonderful buffet and complimentary coffee. Poor facility for travelers who need to get on the road. Marriott should do better

The room was old and dark and needs to be updated and the beds were so uncomfortable!! It was a work trip so I stuck with it. However, I would not stay there again.

There wasn’t body wash in my bathroom. :(

It was an ok hotel

Location and cleanliness

It was excellent! And Betsy at the front desk was so nice!! Tell her thanks.

The whole experience was amazing. The staff was awesome. I will be returning to this hotel for any future trips

We really enjoyed this hotel but we were unable to get breakfast because an entire soccer team reserved the space and there was a sign that it was for them only. I wouldn’t normally mind but the bistro prices were pretty high. Since this only happened once I will leave my review 5 stars but I hope it is not like this next year or we will consider staying elsewhere. At the very least, the hotel should tell us upfront so that we can make accommodations ahead of time.

Very nice

Staf

Hotel staff are excellent. The room is nice and spacious, however the lighting is very dim, which is frustrating. No long view mirrors, which makes difficult for my wife.