Beacon Hill Hotel

Beacon Hill hotel is located in a very pleasant part of Boston, adjacent the common and gardens and within a short walk of 75 Chestnut - an excellent restaurant. However, our 3 night reservation was marred by a room that was far too small, a cold, buffet style, breakfast displayed on the bar with limited seating, and an ineffective heating system to cope with the extremely cold weather experienced during our visit. For the price of $1276 I expected a far better accommodation and level of service.

The staff couldn't find our check in, for about 10 minutes. The room was 50 degrees when we got into it. The hot water in the shower kept turning cold!! And the lobby smelled like a dishwasher full of rotten fish. I told the staff about the shower and they said oh that happens.

Even though I was only there 15 hours, I love everything about my stay: easy check-in, beautifully-appointed and superbly-clean room, delicious and fresh breakfast in the morning and a friendly, warm, helpful staff

Room was clean but so small. Definitely only for sleeping as lounging was out for 2 people in such q small space. No offer for additional water or clean towels for the 2nd day. Set trash outside door and no one picked it up ever. Help with bags was offered but both times the check in and check out guys just stood there so we proceeded on our own. 2 women in the dark of a strange town. Not impressive. Nice place but can up their customer service a lot.

Location is really the key for this hotel and it’s a decent value for that. It’s got a New England charm and, really the location is why we stay here.

Clean room but small. No where to put clothes away. Loud noises of furniture being scooted around above us. Shower spigot too tall to adjust. Hangers too high to use.

Hotel charge 756.00 dollar but hotel room don’t even have space room are to small , you can book way better hotel they this little crap

The Beacon Hill is a nice little boutique hotel in a great area. Busy street and very close to the parks. The room was small, but well appointed. Very nice for a solo traveler or couple. There was a fair amount of hall noise and mechanical sounds, though not sure of the source.

Air conditioner in room did not work, making it difficult to sleep. Shower was warm but not hot. Could hear people in the hall during the early morning (room description stated sound proofing). Bed and pillows comfortable.

Lean room, nice staff but the elevator broke and it took a while to fix it

Only issue was the elevator kept breaking

Adorable. Loved the convenient location to Freedom Trail, shopping, restaurants, grocery. Loved the rooftop terrace.

Was quite noisy with traffic.

The staff especially the new

Wonderful hotel in a great part of Boston. Walking distance or easy transportation to just about anyplace a visitor would want to see. Room was a bit small, but not a problem considering we only slept in the room. We will be back!!

Location

Loved the location loved the lovby nar and Breakfast was a treat. OX

Overall, I enjoyed our stay at this spot. The location can’t be beat. It’s right by Boston Common (for parking) and nestled on Charles Street, close to attractions but far enough away that you can escape the hustle and bustle at night. The staff were friendlyish but often unavailable (another guest said her power went out and no one was around to help). Room could have been cleaner. There were stains on the sheet and areas in the room that looked like they hadn’t been touched in awhile. The elevator broke down while we were there, which wasn’t the end of the world, but wouldn’t have been pleasant if we had to schlep all our luggage up the stairs. We were near the upstairs terrace and it got really noisy at night. We ended up using a sound machine to drown out the noise. It’d be nice to offer small amenities, as well - my friend forgot a toothbrush and they didn’t have any on hand. It’s a cute space but shows wear - hoping they keep up maintenance bc it has the potential to be great.

Lovely boutique hotel, walking distance to many points of interest. Charming neighborhood, felt very safe, comfortable beds, can’t really say enough about how pleasant our week was there!!!

We enjoyed having the bistro on site.