Kimpton Marlowe Hotel by IHG

Good

TV did not work. Took 2 days to fix

Very comfortable, clean and helpful staff during my recent stay.

Comfy room

all good That I could not get a printed receipt

Nice modern rooms w comfortable beds. Good location, airy, nice bar and restaurant. Daily cleaning.

It was well located

Good, they couldn't offer late checkout later than 1pm. Having late checkout at 4 would have been helpful.

Clean rooms and convenient parking.

The room was clean and the staff were helpful. I cannot speak to the parking as I was from out of town arrived by Uber. The gym was perfect. If needed they had a workout mix you could get via QR code. It was a really nice touch along with the yoga curated workout.

Incredible for dog owners and people who need parking for a fair Value. Super walkable and great safe comfortable location. Needs a microwave in the lounge

Check in was 3:00, we FINALLY got in at 5:30 and had a show to get to for 6:30 start so that was a bit infuriating to say the least. We came from out of state and just wanted to freshen up before we left for the show but had minimal time bc of the situation. I expressed my concerns to blank stares from the staff at front desk. They didn’t seem to care how far behind things were. This was a bummer as we’ve stayed here before and love the location, off street parking and closeness to our favorite spots. Not sure if we will be back or explore other options. Will be discussing this with the wife before our next trip to Boston in October.

Kimpton hotels always impress me. Rooms are clean, modern, and comfy. Really enjoyed the social hour every evening.

Hotel was convenient to the T and a nearby Mall for a family visit to Boston. It’s also a short walk to the Museum of Science. Staff were excellent and I loved they had water bottles at the door as it was a hot 95 degrees for a few days. We stayed on the 8th floor and the AC struggled to cool below 74 degrees. Ventilation was also a problem with showers making the room humid. Otherwise we had a great time.

The hotel bed is so comfortable! I love the fluffy pillows. The hotel is really nice and is in a good location. There was coffee all the time in the lobby which I love. The gym was a little bit small and the parking was expensive but it’s also a big city so that is understandable. You get gift card money to use the mini bar but you have to wait in line to talk to the concierge which was the only downside because sometimes it took a little while. Overall I love the hotel

Check-in time is 3 PM but the room was not ready until about 4:45 PM.

Room was clean and well equipped, however the entire room was vibrating constantly, presumably due to some machinery nearby, possibly the air conditioning. The latch on the door was actually rattling around until I unhooked it. I unplugged the fridge, which was causing some of the problem, but there was still underlying noise and vibration. I could feel it through my feet when I took my shoes off. I probably should have complained and asked for another room, but I was tired and only staying for one night so I just put earplugs in and put up with it. I'm not sure whether I was just unlucky with the room I was allocated or this is a common problem.

Great staff and nice rooms

Too many hidden fees. Shame on Kimpton Marlowe and Expedia

clean rooms, upkept property elevator was broken, had to lug luggage up stairs. not much urgency to fix it