Residence Inn By Marriott Chicago Southeast Hammond

Great accommodations I love a stay with a full kitchen.

Room was okay , the dishwasher had standing water that was leaking not even on 🙃 I’ll give the stay truly an 8/10 breakfast was good , staff was amazing, the pool was clean , the beds was comfy it was just inconvenience of the dishwasher legit leaking gallons of water . They was sold out so I couldn’t switch rooms . Overall stay wasn’t bad

The front desk staffer Nigel was extremely helpful and knowledgeable about the property. The housekeeper guy, was helpful as well. My room was clean and smell amazing. The hallway was filled with some type of air conditioner units to be installed. The breakfast was so so! I still enjoyed my stay! The pool had some debris in it!

Staff was nice breakfast was hot and ready everyday. No complaints

The staff was friendly and helpful. Great amenities, the room was clean and spacious. Loved the lake view! The neighborhood has shopping and food nearby.

The staff were wonderful. Everyone we interacted with was friendly, helpful, and professional. Overall cleanliness was acceptable, but we did notice some missed areas, including old condiment packets, cereal pieces, and crumbs around the couch, near the windows, and inside the pull-out sofa mattress. Our biggest concern was the pull-out sofa. We booked a two-bedroom suite expecting it to comfortably accommodate two additional guests, but the mattress was worn, extremely springy, and broken. While the team was responsive and provided extra blankets to improve comfort, the sofa bed was still very uncomfortable and truly needs to be replaced. Overall, our stay was decent. With a little more attention to detail in cleaning and some updates to the aging furniture, the guest experience would improve significantly.

Staff very nice

Good

Nice

Clean room. Amazing staff. Easy access to highway.

Love the clean rooms

The room was clean and fresh. The bathroom door was a little broken. The hinges had come undone. After usual the restroom i figured out that the very low toilet probably had something to do with it.

Bad

Exceptional

Friendly front desk representative and clean room ! The halls were a little dark though. Great stay ! The halls were dark and they didn’t have c-port charging port.

Very nice

Nice staff, room was very clean

D

Breakfast was great, clean and friendly service, oh and pool was good too!

Nothing It wasn’t clean, it was not quite it had broke curtains and shower curtain just loud