Hollywood by the Sea Hotel

The property was very nice, close to the beach. We enjoyed sitting outside and taking in the sun. The price was good and they were breakfast every day.

It's great that the hotel is near the beach, but it should have cold water dispensers available.

Bad

Very disappointing and absolutely not worth what we paid. We were hit with almost $300 in extra charges for the week, including a parking permit and an unexplained $118 fee. Nothing about these charges was clearly communicated upfront. The room was in poor condition. Paint was peeling off the cabinets, the refrigerator was dirty and badly repainted, one stove burner didn't work, and the bathroom was dirty. The sink wouldn't drain properly either. We asked to be moved, but they initially refused until maintenance said the sink couldn't be fixed until the next day. We were also given a notice that staff would be entering the room the following day for pest-control treatment—not exactly what you want to deal with during a vacation. The second studio was slightly better, but still nowhere near what was represented online. The rooms clearly aren't maintained consistently, the bathrooms looked poorly repaired, and the decor felt random and thrown together. Also, this is a studio, NOT a one-bedroom, and you have to ask the front desk for basic kitchen items. Overall, the property felt poorly maintained and more focused on getting guests into rooms than actually providing a decent experience. The only real positive is that it's very close to the beach. Other than the location, we were extremely disappointed and would not stay here again.

I paid for a parking ticket for 2 days and still got a ticket on my window, I showed proof that i paid for a parking and still got charge, the hotel was clean, I love my stay, but I wouldn’t book again

The room was ok pretty clean, but the pool and breakfast were non existent. Supposed to be 4 pools available but never found them and the breakfast was a couple blocks away and very small. The staff were quick with you and not very helpful. Had to bring them towels and sheets to get new ones, never had to do that anywhere I’ve stayed. Parking fees 20 bucks a night even though they have spots at each location , and it sure seemed like they should be for guests. Otherwise the closeness to the beach was a plus and the room stayed nice and cool.

Good location, very clean and nice TV in the room.

staff excelent but they got to inspect better the rooms they change me cause the bathroom was dirty but they work it fast

Cerca de la playa

It felt like my small apartment, a home away from home, the staff was friendly, the pools were clean. Location was excellent

Muy bueno

Perfect location. Perfect amenities. Perfectly clean and comfortable! Steps to 2nd floor.

Nothing I don't know how the room look inside I never been inside this room this is the room I paid for but the same Haitian lady that work at this place always with my room they have very nice hotels on the beach but for some reason when she's working she always switches my room and I know this is the room I paid for I never got a chance to see this place inside there's one lady that works behind the counter switches my room and I was very upset about it because it's not the first time she done it if the rooms are not available online then don't appetize them I think she does it to get better quality rooms to the upper class but if I pay for something I have every right to stay there

Very nice Everything very home feeling

This property was fine, location close to the ocean, the check in was completely insane. It took almost 30 minutes because the office staff was more concerned with talking amongst themselves rather than helping actually get us checked in. We kept having to remind them we were still there and trying to get a key, and we were the only people there! We specifically booked a bottom floor due to my mother’s mobility issues and were given a top floor unit. They completely did not care. Office staff less than desirable.

Parfait pour séjour de quelques jours ou semaines cuisine complète et bien situé

Perfect location and apartment

It was nice for weekend getaway. Continental breakfast was nice, lovely outside area to enjoy your breakfast. I would stay again but definitely not on a Holiday weekend. Parking very limited.

Clean

Our initial room as already given to someone else so they put us in a different building, different room. Instead of ground level as we requested, we had to climb about 15 steps with our luggage. No night stands, no dresser. Went back to the office the next day and said we cold not stay in that room. Still our original room as not offered to us. We got a room, in another building with a king bed, pretty close to the ocean. Next night we got a swarm of some kind of flying bugs in the room. We were killing them left and right. Too late and too tired to go back to the office for another room. An exterminator was supposed to have come that day, but we never saw him. Go back to the office and they will send someone to clean the room. They did. Get up out of bed the next morning only to find out there were stains, blood or chocolate, on the sheet. Again, back to the office. They came and changed the bedding. FINALLY we had 3 days of no problems although we never did get the room that we originally booked .On the last night our next door neighbor decided to party at 10:30 with music that almost vibrated the walls. The one bright spot was Donna, who handled the continental breakfast. This complex was made up of numerous small building, some with a pool, some not. Not sure we would ever go back. We have no idea if the rooms we stayed in were better or worse than the suite we initially reserved, let alone if there was a price difference. Expedia needs to do a better vetting process.