Kennewick Inn & Suites Tri Cities

Rude front counter girl complaining she had to clean a room for us. No tv, microwave, coffee machine, chairs, utensils, or couch. Lady said she’d bring us a tv and never came back. Cockroaches. Dirty towels. Cigarette burned sheets. Lost my reservation. Need I say more?

Staff were very friendly and kind, but the rooms are very basic. Despite having a kitchenette, there are no utensils, plates/bowls, or pots/pans for cooking. If you plan to use the kitchen, you will need to travel with kitchenware + cooking supplies.

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The kitchenette in the rooms The air conditioning

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Kitchenette Na

Most ghetto place ever next to motel 6. Crack heads all outside, you cant even go out to your car as a woman without 5 crack heads staring you down.

I was charged $81 for TWO nights, then charged again on my last day and was refused a refund. This is all by different workers. Now “Mel” was terribly rude, refusing me a refund, or any help at all. She would not give me the owners name or number, and basically told me to fuck off. I will never stay here again and will tell EVERYONE what a terrible place it is. Im more upset over how RUDE the workers are then them robbing me.

The price it was clean the room was huge the water was hot No coffee

Beds weren't super comfy ? but staff was great Abby is the best and rooms a great size

Big room that was very clean, had a full size fridge and stove.

Very not family place. Not clean room, some long dark hair on the towels and in the shower. My husband was bitten by spiders after spending one night at the room.

The hotel was nasty, Bugs everywhere, Hotel staff wasn't helpful Maintenance was useless

The property was OK, the location was good, the pool looked very clean, the office & hallways were clean however, the room was very basic. My room did not have any dishes in the room, coffee or any basic amenities/toiletries. On their website, they stated all pets welcome and included in room rate and it is completely false. I arrived with my cat and I was charged an additional fee because receptionist Mel said they only accept dogs and I was almost turned away unless I paid a fee. Also, if you are looking for a quiet room or hotel, this wouldn’t be it. During my stay there were dogs barking all day & night.

abby and stephanie were awesome! great assets to this hotel!

Location for an event Not as advertised. No cups or coffee. No breakfast, no housekeeping.

That a room was available when needed Price is outrageous but homeless and need somewhere for my family

I sent you an email about my stay. Read and respond. Mel

not very good experience.

Parking close to the entrance •There were cockroaches. I told the staff and they said “oh sorry, that’s too bad”. •The room smelled like smoke. •You sat on the bed and it moved from the headboard instantly. •the entire motel smelled gross •all towels had brown stains on them •the chairs in the room had a bunch of stains