Hilton Garden Inn Melville

The bed was very uncomfortable. Very expensive.

The room was too dark

No comment

Room was adequate for our one night stay, walls were paper thin and you could hear anyone walking or talking in the hall very clearly. Hotel wasn't busy but I imagine if it was that would have been more frustrating. Room was mostly clean, surface clean, not deep clean. For the cost the hotel should have been better.

This property has guest laundry facilities which were quite convenient. All in all the property is well maintained, though the mattresses could use an update. The shower was very good. The shampoo and body wash were very nice. The restaurant offers a good selection for breakfast (cost of breakfast not included in room rate). We didn’t have dinner there, so I can’t rate that. We did have a glass of wine at the bar and that was nice. For a longer stay, there is a Homewood Suites by Hilton across the parking lot - which is also a great place to stay.

I liked the location. I loved to look of the place. It was very easy to get in and out of, easy to find. Down the road were food options. I loved the friendless of the front desk girl when I checked out, she was very nice! I wish there was more lighting outside, since I came in at dark, alone. I did not like that there was hair in the bathroom by the towels and on the wall of the shower. I hated that I could hear everything in the next room, I am guessing due to the adjoining door, which I did not know would be there. I could hear every word of their conversation and TV. I also think the design is weird you have to walk by people having drinks just to check in, no separation.

Everything and everyone was absolutely incredible. Rooms were clean and comfortable. We had adjoining rooms and I inadvertently locked my door as I was busy with the 2 toddlers. The AMAZING maintenance men (3 of them - Eddie, Jean & David) were able to get my door unlocked as the connecting door was also locked. They worked at it for quite awhile and could not appreciate them more! Breakfast staff were so nice and helpful. Overall experience added to our road trip.

Room was perfect. Staff was friendly.

Location Small feel

Everything was great and well maintained

Superb

Friendly staff. Enjoyed using the fitness center

Beautiful property, surrounding area very nice, wooded, close to golf, parking fine, room & staff fine

Staff helpful Nothing all ok

Easy to find and plenty of parking. A bit pricey …

It’s a very nice hotel. I will continue to stay there when I am in the area. I wish that I didn’t have to pay $20 for breakfast which I definitely never will. Also, the mattresses on both beds were very uncomfortable. Other than that, as I said above, I will continue to stay at your hotel.

The stay was fine, but we were later billed for the 2 water bottles in the room. When we questioned the charge (because we had not touched either bottle) they said housekeeping said both bottles were missing. I don’t know if housekeeping lied to reception, or the hotel charges for them hoping people won’t notice the charge and will pay, We received a credit, but were annoyed about this charge, and having to call to have it removed.

Excellent choice for a hotel in this price point. The room and entire property was very clean. We were there only one evening so we didn’t need much from the staff, but those we encountered were pleasant and efficient.

Room was spotless. The food for breakfast and evening was very good. The staff were Very personable.

Clean hotel safe surroundings friendly staff restaurant menu a bit pricey