Motel 6 Portsmouth, VA

Nothing No hot water and roaches in shower

I found out once I got into the area that my reservation had been canceled due to plumbing issues and was still charged a night stay. After contacting the property they said once 48hrs had passed the hold on my card would release, the money would go back into my account but 3days later it posted to my account and I still have not received a refund!!!

Nothing. They canceled my reservation without calling or emailing me Everything

I like the fact that we made it out alive and not infested with bugs for the short time we were there It needs to be burned down!!! Very nasty and unsafe!!! It says no smoking room on the door...however, when we opened the door it was like walking into an ash tray!!! Homeless people laying outside of our room.. the bed comforter had been set on fire with cigarettes before we arrived... dirty towels... someone's hair left in sink.. blood on the ceiling!! Hookers roaming the parking lot.. drug infested.. the door had been kicked in so many times it did not securely close . . ‍♂️ ‍♂️ ‍♂️ RUN RUN RUN.. we would have been better on a park bench

The room was alright but the bathroom door was damaged. The wood around the doorknob was severely damaged, like someone had kicked in the door. There was no trash can in the door and the TV had no remote. The room was cool, there was WiFi, the bed was nice, and the parking lot was well lit.

Room had roaches, flies, bathroom door wouldn’t stay shut, shower handle was so screwed up, toilet seat needed tightened down. Bedspreads had many burns from smokers, very thin, pillows were embarrassing. Lot of drama outside, knocking on our door. Etc..

Terrible

Everything!

Bad

50$ refund

Nothing is updated, it’s dirty and ran down. When I went to the front desk to complain the manager said he would send housekeeping and some man came looking in the window that was smoking a cigarette. He left it in the window when he looked in because we didn’t know if he was really housekeeping or we were about to get robbed and nothing was done after that because he said nothing was wrong. Cabinets were hanging off the hinges. All the walls were dirty. I opened one towel just to see and it was dirty. The rest looked so raggedy. Tub was dirty! Toilet seat was terrible. Ceiling had water stains from upstairs .Cigarette smell in a non smoking room and I lost count on the cigarette burn holes on stuff. They were shooting outside…..do I need to go on?? A COMPLETE WASTE OF MONEY, my car was definitely a better option .

The second we entered our room we were greeting with 50+ flies, dirty floors, broken lights, screaming neighbors and a cloud full of smoke in a supposed smoke free room. We did not feel safe or clean staying there so we scrambled to find a new hotel. I asked the front desk guy if we could get a refund and he said yes, but he didn't do anything in the moment, went back to message the property and call several times, but he started ignoring my calls and still hasn't given me a refund. I wouldn't stay here if it was free, super sketchy, go anywhere else.

Nothing, worst place i have ever stayed in my life and couldn't even get all my money back Everything

The sheets had not been changed the table had not been cleaned. Floor needed sweeping. When alerted staff they said they would come but never did. Outside residents were arguing with threats made.

The property was unacceptable..it was addicts hanging around when I pulled in. They had to run them off when I arrived. The rooms had flies in them. The beds were nasty. I've never experienced such nastiness in my life. It was terrible! I will never return there ever again

Horrible location. Room was unlivable with all the filth and bugs! The worst experience of my life! Front desk horrible! He beat a woman with a bat! Nothing in room worked, toilet or TV. Bed was dirty, pillows also. There was no toilet tissue. This location needs to be closed for good. I should have jus slept outside.

Passable

The price The condition of the room, the smell of cigarettes.

The filth and my room didn't have a microwave refrigerator or blankets and the manager refused to change my room even though I paid what was asked.

The price The filth and my room didn't have a microwave refrigerator or blankets and the manager refused to change my room even though I paid what was asked.