JW Marriott Atlanta Downtown

Staff was very friendly and extremely professional. Property itself is in a great location, very beautiful and clean. Restaurant menus could have more options and I really wish the bathroom could be closed off since the shower doesn’t have a door. It made showering a little uncomfortable because it was cold.

Beautiful new update from the old W! Good food and amenities, plus helpful staff! Great value!

Had an amazing time during DragonCon! The staff were amazing and the rooms were nice.

So grateful they had an available room. Comfortable bed, very clean.

Room was nice, my favorite part was the shower. Worth the stay! Will be coming back

My room was very clean

Excellent stay from start to finish!

Wonderful staff and wonderful room. Can’t wait to stay again!

Great

THE BED, THE SHOWER, THE TV, SERVICE FROM HOUSEKEEPING. THE MELLOW MUSHROOM. NOT YOUR FAULT, BUT THE LOCATION FOR US FROM THE DRAGON CON ACTIVITY WAS WAY TOO FAR AWAY ON THE FIRST DAY ESPECIALLY. IF YOU COULD HAVE PROVIDED A SINGLE RIDE TO THE CON HOTEL THAT FIRST AFTERNOON EVERYTHING ELSE WOULD HAVE BEEN GREAT. THE EXHAUSTIVE WALK, ( WE WEREN'T EXPECTING THE HEAT AND DISTANCE) WE WOULDN'T HAVE HAD TO LEAVE EARFLY.UNLIKELY TO STAY THERE AGAIN BECAUSE OF DISTANCE FROM DRAGON CON ACTIVITY-WHICH IS ONLY REASON WE COME TO ATLANTA. ALO THE ROOM NEEDS TO HAVE MENUS FOR ALL RESTAURANTS IN HOTEL ROOM DINE IN BUT ALSO EATING AT RESTAURANTS INSIDE HOTEL ..

Room was more than what I expected

Exceptional

The girl was wonderful with a great location. The staff was nice and professional. The only draw back was the office system wasn’t working. The pool area was the highlight for me. Very relaxing.

I really enjoyed the room, the pool, the spa, the bar, and the location was excellent. I had time to relax and enjoy all the amenities the hotel had to offer. I wanted the time to extend so I could stay longer. You never realize how much you can do to have fun and enjoy yourself until your time runs out and you have to check out.

This hotel stay by far has been one of the best experiences that I have had in Atlanta. I was pleasantly surprised by how well-rounded the staff and service were in accommodating my needs. I have been a long-time Hilton Honors member, and this has changed my outlook on membership.

The staff nice and friendly. Hotel very clean

The best bed I've slept on in a long time. We had an event at the hotel and the staff was very wonderful, friendly, and helpful. Best experience.

Impeccable customer service.

Disappointing

Very modern and stylish. Phones don’t work No room service Room cleaned at 4pm