Courtyard by Marriott Ontario Rancho Cucamonga

I like the staff they made me feel welcome

Location to everything.

Exceptional

Clean and staff was friendly

Very good

Superb

Pleasant

That you have to pay to park, No complimentary breakfast.

The hotel location is great surrounded by a lot of walking distance restaurants and shops. My kids also loved getting in the pool, and this hotel had good hours open from 9am- 10pm which we really enjoyed since we arrived a little later than check in time. However, I am rating it on the lower end for cleanliness because I did find some Advil pills on the floor by the bed and found it dangerous that the room wasn’t cleaned up well before we stayed there( I have two toddlers that will eat just about anything. ) We had soda in our room too and found a few ants around the cans within minutes as well.

Customer service good

We were assigned an accessible room without it being requested and the carpet smelled of human urine.

I didn't like they charged for parking.

Clean Pay to park. No free breakfast

We were pleased with the cleanliness of the hotel room and the comfort of the beds. The person at the front desk kindly gave snacks to the children in our group.

L MJ k

our room was in the first floor and you could see the parking lot. the room was nice and the bed comfy. so was the bathroom. the price of the hotel was quite high compared to the service and we had to pay extra for overnight parking. The location was also ok. not terrible but nothing special.

Everything. The staff was super friendly. It was close to everything. Property was well kept. The pool was closed but they provided us with 2 options to swim at a neighboring property

Good service 🌹🌹❤️❤️👌👍

Great stay

Very quiet place to stay and yet they had several restaurants you could walk to. I didn’t eat at the hotel but, the bar and eating area was very nice.