TownePlace Suites San Jose Santa Clara

Beautiful hotel

Very nice clean hotel

The property was clean and breakfast was good.

Beautiful property, close to Whole Foods and restaurants. Great breakfast!

I booked the room via Expedia at $380 USD per night and was surprised to know the reservation opt out room service! I was totally unaware of this and not sure if it’s Expedia or the hotel issue. There was left over garbage from previous guest in the washroom drawer. The tissue box was literally empty at night of check in and when we asked for a new one, we were told they were short of staff and only front desk is available and we need to go downstairs to pick up ourselves. Same as towels after we knew no room service, we have to go to front desk to pick up towels. After the front desk reserved room service for the second day per as our request, the service staff did not even empty the garbage bins after we opened the door for them. They simply handed over more towels without collecting the used one. I won’t pay that price for this type of service next time.

Huge suites wirh kitchens but no restaurant/bar

Laundry service was very convenient.

Pleasant stay with full kitchen and convenient location.

Really nice hotel. Loved the 2 bedroom. Really spacious. Not a lot of hotels offer free parking so that was an added plus. Tons of parking outside of hotel as well as a garage. Food options within walking distance. Easy check in. Would definitely stay here again.

Friendly staff, overall clean rooms. Great stay!

Clean rooms with comfortable beds

Expedia says the breakfast will be continental. But it was not. Very few items were there. And when the item gets over, no more.

Better than I expected. Clean, quiet. Has free parking, breakfast was not as plentiful but ok. Close to food and 10 mins to San Jose for better Asian food. Near in n out and shopping.

Family friendly with great breakfast and free parking. Will definitely come again here.

Front desk was friendly. Check in was quick and easy. Its been 3 weeks since my stay and i have forgotten the name of the employee that checked me in but she was thorough on where everything was at and time breakfast was served. Just didnt give mych direction to my room or parking options. Had to ask for that info which honestly is no biggie. The room was spacious and clean. There were plenty of towels which were good size and higher end quality wise compared to some other places. My room had two king beds, i slept in them both and slept amazingly sound both nights. Both were more on the soft side, cozy. I have med to firm bed at home and still slept well no pain in the back so it was a nice change. They had the tv greeting me by name left on and the hood light in the kitchen was on which i thought was nice not to have to fumble around for light. Everything was pleasant. Sizzler and think it was jack in the box in the same parking lot and many other great places for food and cocktails close by. The gym was very nice and open 24 hrs. There was set of four dinner plates, water glasses, coffee cups etc. Plus basic pot and pan for cooking a few utentiIs. I had two beds and i tried both. Think i covered it all. Nuce clean place wuth good service and awesome breakfast i didnt eat it but it smelled and looked pretty delicious for hotel breakfast a lot of choices and i regretfully had to pass due to other plans with family. I would return again if it fits into my plans next visit

Excellent service! Nice hotel!

Our receptionist was amazing! She was kind, quick, and helped us out when we requested it. I would definitely recommend the place for the excellent customer service that goes above and beyond, and for providing a wonderful space to enjoy our time while visiting.

Great place… great breakfast

Very clean and nicely updated.

Very clean and breakfast was fully stocked.