Shore House at The Del, LXR Hotels & Resorts

It was a beautiful resort

This place was like heaven on earth. So beautiful. So clean. I rate it a 10/10 and worth the price tag. Note: nothing at this hotel is complimentary, however. And they hold a certain dollar amount (that I'm not allowed to mention) on your CC for incidentals. Drip coffee isn’t even complimentary. I found that a little unfortunate, but if I go again, I’m going to mentally just add $xxx per night to my hotel stay per night and have a good time and not worry about the cost of everything and get the coffee, cocktails, nachos, etc. I think not expecting that made me reluctant to spend any extra money when I was there.

Fabulous stay from start to finish. All of the staff were incredibly polite, helpful, and pleasant to talk to. The grounds of the resort are top notch and the location on the beach is second to none. Plenty of restaurants within walking distance and plenty of dining options on site as well. You couldn’t pick a better place to stay, the only drawback is the price but it’s easy to see how they justify that.

Beautiful property! Very kind staff, always attentive!

By far the best resort I have stayed it. If I ever go back to San Diego I will only stay in the Shore House.

Incredible service in a beautiful setting! On the Beach! Highly highly recommend!

The room itself was very nice. The staff were completely unhelpful (e.g., took 30 mins to get a wine opener, every time I called the front desk it was a long time before someone picked up, no valet there upon arrival, etc.). The drinks at the pool were overpriced and poor quality. Overall, compared to the price point we paid, the service level of the facility was not up to par.

We loved the location and all the amenities. Lovely place. We’ll definitely be back.

Awesome

We had a nice view of the ocean from our balcony. The staff who cleaned were wonderful most staff were very kind and greeted us in yhe halls. The issue we had was the air-conditioning was not working and nothing was done. The room was so humid I could not get my hair or makeup right for the wedding we were there to attend. A staff at the front desk said to open the sliding glass door to let the night cool breeze in the problem is there is no screens and bugs can get in the room and the balcony was shared with another room. I was told someone from management would call to make things right and that never happened. The humidity was so bad the facing on the closets and drawers was bubbled up and the bedding smelled musty and was damp. Staff did change the bedding for us but nothing was ever done about the air conditioning or the humidity. I really wanted to join their membership but with this kind of customer service we decided not to.

Exceptional

My a/c went out on the last night. I called twice to have them send an engineer to repair. No one came. It was 80 degrees so I had the overhead fan on overnight. When I checked out the next day, I complained to them about the hot humid room and lack of follow up about repairing it, but the front desk just said “sorry” and handed me my receipt. There was also a lot of noise from next door and room above: voices and running footsteps.

The Shorehouse at the Del Coronado has amazing views and a perfect location for vacationing in Coronado, California. We’ve always had amazing weather and very nice staff and visitors to meet. This tends to be our favorite vacation each year.

Beach view beautiful. Beach access perfect. Pool, hot tub and pool bar outstanding. Room cleaning staff the best on the planet! One great addition would be a bathtub in the rooms!

I've stayed at the Del several times, Beach House, the Views and now Shore House. People above us were partying hard. I'm not one to call in a noisy complaint, but the racket kept us up til 1am, even with 2 calls to the front desk. They comped us 2 days valet. Should have comped us the night IMHO.

The hotel was clean overall in both the public areas as well as the rooms. The staff was wonderful. Our only 2 issues, which is a big one for our family, were the beds and small rooms The beds were so uncomfortable & hard like a rock. The bedding was very flimsy . I have to make appointments with our chiropractor when we return home. Also, our room was very small and cramped. Other than those two issues, we enjoyed our stay.

Ocean view villa was deceiving when you primarily are looking at the pool, but there was a sliver if you look to the side. Room was nice but underwhelming. Location perfect for the long weekend, would stay again but probably wouldn’t opt to pay extra for ocean villa

Room was not clean on arrival, no working AC. Not as expected for the price of this property and would not recommend given the price point.

One of my best vacations! This is definitely a must visit property again and again!

The staff were really friendly and was so close to the beach.